When To Complain About A Restaurant On Social Media

So I see a lot of bitching and moaning about restaurants on Facebook and other social media channels, some probably justified, some just drivel. How do you know when to complain and when not to? Here is a simple guide…

1 Comment
  1. Just read this article (http://www.localchannelnews.com/local-business-facebook-firestorm/) where a local restaurant last night just got hammered by an unhappy client on Facebook.. but most of the regulars came to his defense on line… The question is, should he let it be for now or try to make up for it..somehow? That unhappy client has been a “non-happy frequent flyer”.

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