Who Is Killing – MikeSaidWhat?

Who Is Killing The Restaurant Industry – Part 8 (The Owner)

Listen to the podcast of the article here In 1999 an inspector from the department of labour arrived at my restaurant “Reel ‘n Rustic” in George. Having been forced to make the arduous journey...

Who Is Killing The Restaurant Industry – Part 7 (The Staff Member)

Listen to the podcast of the article here Let’s begin by clearing up a simple yet widely held restaurant misconception… Theft is not shrinkage! You see shrinkage is when you send your table...

Who Is Killing The Restaurant Industry – Part 6 (The Franchisor)

Listen to the podcast of the article here “Franchising in NOT a democracy” boomed the deep voice across the room. “This is my brand and I will protect it at all costs!” The statement above...

Who Is Killing The Restaurant Industry – Part 5 (The Customer)

Listen to the podcast of the article here Another restaurant casualty! Two weeks ago I wrote in this blog “And rumours abound that Melrose Arch is to see a big casualty soon.” Last night...

Who Is Killing The Restaurant Industry – Part 4 (The Suppliers)

Listen to the podcast of the article here In order to establish a clear motive and opportunity for our next suspect, the supplier, it is important that we understand the circumstances in which...

Who Is Killing The Restaurant Industry – Part 3 (The Landlord)

Listen to the podcast of the article here Our poor unsuspecting victim moved quietly about his business, opening the doors, mopping the floors, working IN his business instead of ON his business,...